Refund Policy

Last updated: January 2026

1. Satisfaction Guarantee

At IPTV Great, your satisfaction is our priority. We offer a free trial before purchase so you can test our service risk-free.

2. Refund Eligibility

Due to the digital nature of our service, refunds are considered on a case-by-case basis. You may be eligible for a refund if:

• You experience persistent technical issues that our support team cannot resolve
• The service does not substantially match the description provided
• You contact us within 7 days of your purchase

3. Refund Process

To request a refund:

• Contact us via WhatsApp with your order details
• Describe the reason for your refund request
• Allow up to 3 business days for review and response

4. Non-Refundable Situations

Refunds may not be available if:

• The service has been extensively used beyond the trial period
• The refund request is made after 7 days of purchase
• The account has been found to violate our Terms of Service

5. Processing Refunds

Approved refunds are processed within 5-7 business days to the original payment method.

6. Contact Us

For refund requests or questions, contact us via WhatsApp at +00 000 000 000.